Frequently Asked Questions
Everything you need to know about your Bombay Trooper experience.
How long does it take for my order to be delivered?
Typically, orders are processed within 24-48 hours. Domestic shipping usually takes 3-7 business days depending on your location within India.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for most products, provided they are unused and in their original packaging. Please note that certain items like masks or innerwear are non-returnable for hygiene reasons.
Do you offer international shipping?
Yes, we ship our products globally. International delivery times vary by destination and typically take between 10-20 business days.
How should I care for my Bombay Trooper apparel?
To ensure longevity, we recommend machine washing our apparel in cold water with similar colors and drying them in the shade. Avoid ironing directly on prints.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit cards, Net Banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How can I track my order status?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Track Order' section on our website.